FAQ
General
If you are locked out Monday-Saturday between 10-6, contact the Leasing Center, show your ID and we will give you access to your home. After hours and on weekends, you will need to contact a lock smith to gain entry to your home
Location
Old Hamilton Library, Rumsey Mansion, Bank Historic Barn Ruins
Baltimore
M&T Bank Stadium, Camden Yards, Rams Head Live
Angel Park, Gough Park, Indian Rock Park, Perry Hall Park
I-695, I-95, Route 40, Belair Road
Follow I-695 to Exit 32B (Belair Road.) Continue north four miles to 9600 block of Belair Road. Turn left onto Silver Spring Road. Cross over Joppa Road into community.
Maintenance
Every unit is fully turned at move out, carpet is replace or cleaned depending on wear and tear, repairs are made, unit is painted and property managers inspect the unit to make sure the it is move in ready.
You do not need to be home for maintenance.
Yes, maintenance is on site throughout the day and we also have 24-hour emergency service.
You can call us at the Leasing Center or put in a service request through your Resident Portal online.
You can call the main office, or call after hours number on the sticker located in your kitchen cabinet.
Amenities
Memorial Day weekend through Labor Day
We do not have a dog park however, pet waste stations are conveniently located throughout the community.
Yes, off-street parking is available to residents and their guests.
Yes, pets are welcome. You can bring up to 2 cats, 1 cat and 1 dog, or 1 dog, pets must be under 50 lbs. fully grown. Breed restrictions apply.
Refrigerator, dishwasher, oven, microwave, garbage disposal, washer/dryer
Admin
Pay online 24 hours a day by using your bank account, debit or credit card. You can also pay by mail with a check or money order.
Yes, an active renter's insurance policy is mandatory with a personal liability in the amount of $100,000.
Comcast is our recommended service and all units are cable ready.
Yes, but early termination fees apply.
Call BGE and have services updated to your name when you have your move in date and address.
Parking and trash is included.
Appointments are recommended and appreciated but walk ins are always welcome.
Up to 48 hours.
Other/Lease Up Questions
We're locally owned and managed with over 40 years of offering the best customer service in the industry.
Full size washer/dryer, private swimming pool, playground, BBQ/Picnic Area, off-street parking
Luxury Vinyl Plank Flooring, Wall to wall carpeting, matching appliances
Didn't find an answer?
Our team is always ready to answer your questions.
Resident Reviews
Stacey at the Chapel Valley leasing office was very nice, informative and accommodating throughout the whole process. Its a small but quaint community, exactly what I was looking for.
- Verified Resident via ApartmentRatings.com